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Privacy Policy

Last updated: January 6, 2026

1. Introduction

Padel Performance Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our booking and management platform.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Information You Provide Directly

  • Full name and contact information (email, phone number)
  • Account credentials (password)
  • Payment information (processed securely through Stripe)
  • Class booking and attendance records
  • Profile information (skill level, preferences)
  • Any communications you send us

Information Collected Automatically

  • Browser type and IP address
  • Pages visited and time spent on our platform
  • Device information and operating system
  • Referral source and usage patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process bookings and payments
  • Send transactional emails and notifications
  • Improve our services and user experience
  • Communicate with you about updates and announcements
  • Comply with legal and regulatory obligations
  • Prevent fraud and ensure security
  • Analyze usage patterns to optimize our platform

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • SSL/TLS encryption for data in transit
  • Secure authentication mechanisms
  • Regular security assessments
  • Restricted access to personal information
  • Secure payment processing through Stripe

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time by contacting us at the email below.

When you request data deletion, we will remove your personal information within 30 days, except where we are required by law to retain it.

6. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information:

  • With service providers (payment processors, email services, hosting providers)
  • When required by law or court order
  • To protect our rights, privacy, safety, or property
  • With your consent for specific purposes

7. Cookies and Tracking

Our platform uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser, but disabling cookies may affect functionality.

We use cookies for:

  • Authentication and session management
  • User preferences and settings
  • Analytics and usage tracking
  • Security and fraud prevention

8. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at padelperformancecenter@gmail.com

9. Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing your information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our platform constitutes acceptance of any changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Padel Performance Center

Email: padelperformancecenter@gmail.com

Response time: We will respond to your request within 30 days.

13. Acceptance of Terms

By using our platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.